THE SMALL PRINT

Read about our terms and conditions

Apparently if we were to have read every Term and Condition we've ever accepted, we would have spent 7 years of our lives reading. We know most of you won't read this, so please trust us that we're not doing anything dodgy with your details, or your cookies, but for those of you who want the particulars, here you are.

If you have any questions about our terms and conditions, or any part of our website please let us know at privacy@leon.co

LEON Club App and Loyalty Points

Why can't I find the LEON Club app on the app store?

Make sure you are searching for 'LEON Club'

How do I use my discount code?

Enter your discount code in the 'DISCOUNT CODE' box at checkout. You will only be able to apply one discount to your basket. If you are using the FREEFRIES promo, please note that it can only be used once for each Smart Order account.

How do I use my loyalty points to checkout? If you have at least 3000 points, just tick 'Pay using Points' box at the bottom of the checkout page. One item in your order will automatically be 100% discounted (choose the most expensive item first to get the best value). You can then pay as usual for the remainder of the order.

What can I get with 3000 points?

You can get any item on our menu for free. You need to spend £30 at LEON to earn 3,000 points (to avoid any optimistic confusion - 3,000 points does not entitle you to £30 of free LEON!).

We recommend using the points for a main dish, to get the best value for money.

You lucky things. We've now included regular meal deals for you to redeem your 3000 points against.

Are any dishes exempt from redeeming loyalty points against?

GFC 10 piece (dish) and also GFC 10 piece (meal deal) is not eligible.

How does the loyalty scheme work?

You earn 100 points for every £1 you spend. When you hit 3000 points, you will unlock the ability to get any item on the menu for free.

Gift Cards & Loyalty points can only be earned on spending the gift card value, not when purchasing the gift card.

You are not able to apply any discount code whilst paying with loyalty points.

Can I collect loyalty points on all transactions at LEON?

No, as not all of our restaurants take part in the loyalty reward scheme. To accrue and spend loyalty points, digital ordering must be used either by downloading our app OR at https://leon.co/smartorder and if the restaurant is listed here, then points can be accrued by app ordering.

The following restaurants do not take part in the loyalty scheme either by app or self-order kiosks: Strensham (north & south), Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester, Magor, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Cobham Services and Beaconsfield Services.

To accrue or redeem points at King's Cross Station, Euston, Heathrow T2, Cheshire Oaks, Eurotunnel and Stansted (arrivals & departures) you must order on the app, or at https://leon.co/smartorder

How can I use loyalty on a self-order kiosk?

1. Login/signup to the app on your mobile and go to the ‘Rewards’ section to find your unique code
2. Choose your meal on the ordering kiosk and then select the ‘Enter your code’ button on the basket page
3. Enter your unique code in to the Kiosk
4. Continue to checkout
5. Select ‘Use points’ (if you already have the 3000 points required and want to use them to get a free item).
6. Place order (you will earn points on the amount you pay after discounts)

How do I go back to the list of restaurants?

Click the LEON logo in the top left hand corner of the screen

How do I see my rewards page?

Tap on the loyalty points totaliser in the middle of the banner at the top of the screen

How do I collect my order from the restaurant?

(Digital LEONs) Your order number will appear on our digital collection screen. When it appears on the 'Ready to Collect' column, a member of our team will call your name or your number. Listen out.

(Traditional LEONs) Please head to the 'Collect Here' counter where you will see LEON Club signage for your VIP pick-up area. If our team haven't spotted you, give them a quick show of your order number and they'll have your food ready.

Can I use my web leon.co/smartorder account on the app?

Absolutely. Please log in using the same email address and password that you use on your web browser. That means that your loyalty points will be there on the app when you log in.

Discounts

From time to time we might offer you a discount code to use on our app. As with orders placed at our kiosks or tills, discount codes do not work in conjunction with any other promotions, discounts or Meal Deals.

LEON reserves the right to amend or cancel discount codes or promotions at any time.

Marketing Consent

You won't get our lovely emails with the rewards if you've opted out of marketing.

February 06.02-11.02 15% off offer

15% off can be redeemed on LEON Digital Kiosks or on the LEON Club app using code ALLDAY. The offer is not available for redemption at the till. A minimum spend of £10 applies.

No extensions or replacements can be given, and the offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer cannot be applied to LEON Kids' meals (including the Kids' Breakfast menu and Kids' Pick & Mix lunch options).

LEON reserves the right to amend or cancel discount codes or promotions at any time. This offer is not available in LEON Euston, Kings Cross, Liverpoool Street, Victoria Station (Concourse level), Motorway Services, the Airports and Cheshire Oaks.

Gift Cards

Digital Gift Cards

Digital gift cards can only be redeemed at select LEON self-serve kiosks, on LEON Club app or via the online ordering link

Please check the following list of exempt restaurants below, before purchasing: King's Cross Station, Euston Station, Cheshire Oaks, Eurotunnel, Stansted Airport, Heathrow Airport, Strensham North and South, Norton Canes, Northampton, Rownhams, Clacket East and West, Watford Gap, Chester Services, Magor, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beaconsfield and Cobham.

We recommend you register gift cards online with your details. In doing so, if lost, stolen, or damaged we may be able to find it on our system and send a replacement e-gift card. You can register your gift card here.

Digital gift card balances can be checked here.

Gift cards can be redeemed in full or used as part payment. Gift cards cannot be exchanged for cash. No change or refund will be given but remaining balances will stay on the card for future redemption. Gift cards will expire 12 months from date of purchase. Any remaining balance will be deducted on expiry.

We reserve the right to amend gift card terms and conditions from time to time when considered necessary.

Physical Gift Cards purchased online here.

Physical gift cards can only be redeemed at select LEON self-serve kiosks, on the LEON Club app or via the online ordering link

They cannot be used at the following restaurants: King's Cross Station, Euston Station, Cheshire Oaks, Eurotunnel, Strensham, Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester Services, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beaconsfield and Cobham.

We recommend you register gift cards online with your details. In doing so, if lost, stolen, or damaged we may be able to find it on our system and send a replacement e-gift card. You can register your gift card here.

Physical gift card balances can be checked here

Older-style physical gift cards/Bond Cards

Please get in touch with the team to discuss a card you have which was not purchased through the above online links. They may no longer be accepted in our restaurants as we have moved toward digital versions.

guesthappiness@leon.co 

Joining the Club

We're so glad you're a part of the LEON Club. As a thank you, when you join the Club we'll send you a 30% off voucher to use on your next App order. This voucher is valid for 30 days from the date you join the Club and receive your welcome email. You must be 18 and over.

Your welcome email will contain a unique discount code. This can be used in any of our restaurants available on Smart Order, our online click & collect platform, or App. To redeem, enter your unique discount code at checkout and 30% will be subtracted from your total bill. The maximum discount that can be applied to any transaction using your discount code is £10.

Not available at the following restaurants (airports, train stations and motorway services).

Strensham (north & south), Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester, Magor, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Cobham Services and Beaconsfield Services, King's Cross Station, Euston, Heathrow T2, Cheshire Oaks, Eurotunnel and Stansted (arrivals & departures)

This offer cannot be used in conjunction with any meal deals, e.g. the Breakfast Meal Deal, or any other discounts, such as our student discount. This offer cannot be used at the tills.

This is a one-time voucher and is strictly limited to one voucher per customer. Our team retain the right to refuse service if multiple vouchers have been created on different email addresses.

Please note the following;

  • This is strictly for brand-new members of the club. If you’ve previously subscribed and since unsubscribed, you will not be eligible
  • To receive the email with the voucher, you need to opt into marketing

Email Countdown Vouchers

From time to time we might send you a meal voucher - as a thank you, by way of apology, or just because we feel like it.

These vouchers are sent by email and can be used at any LEON in the UK and are valid for 1 year. No extensions can be given. The vouchers entitle you to a breakfast item OR main dish OR side dish OR cake - this will be specified on the voucher along with a drink. 10-piece GFC box is not included in this. Each voucher can only be used once and exclusions may apply.

To use your voucher, press ‘Tap to Activate.’ Make sure you are at the till and have placed your order before pressing, as this will begin counting down from 30 seconds.

Sorry, screenshots will not be accepted. This offer isn't valid with any other promotions or discounts, and has no cash value.

These vouchers cannot be used on app orders or at our kiosk touchscreens in selected locations and must be activated with our team at the till.

Emergency Services Discount

Emergency Services 15% off

15% off for emergency services can be redeemed at the till or via App/Online or Kiosks*, using a unique code (ask our team).

*If you visit one of the following restaurants please head to the till with your ID and they will take your order and process your discount: King's Cross, Euston, Heathrow, Stansted, Cheshire Oaks, Eurotunnel, Strensham North & South, Norton Canes, Northampton, Rownhams, Clacket East & West, Watford Gap, Chester, Magor, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Cobham Services and Beaconsfield Services.

You will be asked to present your official emergency services ID by a member of the team. We are not part of the Blue Light Card scheme.

No extensions or replacements can be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer cannot be applied on LEON Kids' meals (Kids' Breakfast menu and Kids' Pick & Mix lunch options).

Student Discount

Student 15% off

15% off for students can be redeemed at the till with our team or via App/Online/Kiosk, using the unique code (ask our team).

You will be asked to present your student ID which must be valid and in date, by a member of the team.

No extensions or replacements can be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer cannot be applied on LEON Kids' meals (Kids' Breakfast menu and Kids' Pick & Mix lunch options).

LEON on Student Beans

Offer is valid for 15% off with a minimum spend of £6. Available 7 days a week, on breakfast and all-day menu. Offer is not available in selected restaurants (Asda House, Airports, Motorway Services and Rail Stations with the exception of London Bridge, are excluded) or on third party websites such as Uber Eats, Deliveroo and Just Eat.

To redeem. Place your order on LEON Club app or LEON Kiosk, add your order to the basket with minimum spend of £6, and enter your unique code generated on Student Beans app at the checkout in the 'Discount' box. No replacements or extensions can be given. Offer cannot be used in conjunction with any other discount or LEON Meal Deals. Available only for students ordering and paying for the order. Not available to redeem at the till.

Not available in selected LEON Restaurants (airports, motorway services and train stations with the exception of LEON London Bridge).

Promotional Codes

Please note that any promotional code that is sent to you, is only meant for the recipient, and must not be shared. It is against our terms to share these codes.

Cashless Restaurants

Some of our restaurants are now operating as cashless. We appreciate this is a change if you regularly pay in cash, so thank you in advance for accommodating this change. 

Big Breakfast Bundle Deals

This £8.99 bundle offer is eligible for the following:

  • Big Breakfast Box OR The Halloumi Breakfast Box PLUS
  • A regular portion of Hash Browns PLUS
  • All regular coffees (including hot chocolate and mocha), teas and regular iced coffees

Offer available all week starting from Saturday 12th August to Sunday 31st December inclusively.

Available on tills, kiosks and app only.

Not available at any LEON within an airport, train station or motorway service station.

Self-serve Coffee Kiosks at ASDA & EG Petrol Forecourts

Reward points can only be redeemed on restaurnat visits via the app. Self-serve Coffee Kiosks are exempt from our LEON loyalty programme.

Meal Deals (participating restaurants only)

Meal deals are only available in selected restaurants and we may change our meal deal offers from time to time. Some exclusions may apply and no other discount can be used in conjunction with any meal deal.

Manchester offers- LEON Club app

Manchester Piccadilly 30% off

MANCHESTER30

To redeem 30% off your order, download the LEON Club app (available on App Store and Google Play), place your order, and enter code MANCHESTER30 at the checkout. You’ll be asked for mobile verification of your account. You can use this offer only via LEON Club app and in LEON Manchester only. No replacement or extensions can be given. Offer cannot be used in conjunction with any other discount or LEON Meal Deals. Expires on the 31.12.2024. Strictly one code per customer.

Moorgate offers- LEON Club app

Moorgate 30% off , window + A-frame - MOORGATE30

To redeem 30% off your order, download the LEON Club app (available on App Store and Google Play), place your order, and enter code MOORGATE30 at the checkout. You’ll be asked for mobile verification of your account. You can use this offer only via LEON Club app and in LEON Moorgate only. No replacement or extensions can be given. Offer cannot be used in conjunction with any other discount or LEON Meal Deals. Expires on the 31.12.2024. Strictly one code per customer.

Loyalty Cards

We no longer accept or issue our loyalty stamp cards.

Acceptance of Terms

Your access to and use of http://leon.co (Website) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

Changes to website

We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Leon shall not be liable to you for any such change or removal. We have the right to change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Links to third party websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and Leon accepts no responsibility for any part of these websites or associated companies. you agree that you will not arrange for any third party website to be connected to any part of the Website by way of hyperlink or otherwise without our prior written consent.

Access to website

We want you to be able to access our website whenever you’d like, by as many methods of internet connection as possible and we will try and make sure you can; however, we can’t be liable to you if for any reason the Website is unavailable at any time or for any period. The website may be suspended temporarily or permanently, and without notice in the case of system or server failure, maintenance or repair for reasons beyond our control.

Your information

Other than your personally identifiable information, which is covered under our privacy policy, any material you transmit or post to the Website, where possible, shall be considered non-confidential and non-proprietary. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied in the posting or upload for any and all our commercial or non-commercial purposes.


Intellectual Property

Any graphics, artwork, information, audio and video are copyrighted by us or an affiliate of ours. This means that you can use the images from this Website for your own personal use, but you may not use any other elements of the Website, including the images, on your own website or in any other public or commercial manner. If you want to do this, you must get our prior written consent. Any unauthorised use may give rise to a claim for damages and/or be a criminal offence. All graphics, photographs, text, artwork, logos, trademarks, visual interface, user interface and any computer code (collectively Material), including but not limited to the design, layout, look and appearance of such Material, contained on this Website is owned by us or an affiliate entity of ours and is protected by copyright, patent and trademark laws, and various other intellectual property rights. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. We’re generous, so just ask.

Visitor Conduct

We know you won’t be mean, but in keeping with the character of the Website, you are prohibited from posting or transmitting to or from the Website any material that is

  • Threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminator, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  • For which you have not obtained all necessary approvals
  • Technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software or harmful data)

Disclaimer

While every care is taken with the information on the Website, we do not accept responsibility for any errors or omissions on the Website. We may make changes to the Material on the Website. The Material on the Website may be out of date, and we make no commitment to update such Material. The Material on the Website is provided as it is, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Website on the basis that we exclude all representations, warranties, conditions and other terms.

Liability

You agree that you use the Website entirely at your own risk and we accept no responsibility whatsoever, and hereby exclude to the fullest extent permissible by law, liability for any loss or damage which may be caused to you, your computer equipment or to any third party by using the Website, save to the extent that any person suffers death or personal injury as a result of our negligence. We are not responsible for any loss or damage caused by the temporary interruption of this site due to faults or circumstances outside our control.

Jurisdiction

Our Terms and Conditions are governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.


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