THE SMALL PRINT

Read about our terms and conditions

Apparently if we were to have read every Term and Condition we've ever accepted, we would have spent 7 years of our lives reading. We know most of you won't read this, so please trust us that we're not doing anything dodgy with your details, or your cookies, but for those of you who want the particulars, here you are.

If you have any questions about our terms and conditions, or any part of our website please let us know at privacy@leon.co

Gift Cards

Digital Gift Cards

Digital gift cards can only be redeemed at LEON digital kiosks, on LEON Club app or via online ordering link: leon.co/smartorder.

Please check the following list of exempt restaurants below before purchasing: King's Cross Station, Euston Station, Cheshire Oaks, Eurotunnel, Strensham, Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester Services, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beaconsfield and Cobham.

We recommend you register gift cards online with your details. In doing so, if lost, stolen, or damaged we may be able to find it on our system and send a replacement e-gift card. You can register your gift card here.

Digital gift card balances can be checked here.

Physical Gift Cards

Physical gift cards can only be redeemed at LEON digital kiosks, on LEON Club app or via online ordering link: leon.co/smartorder.

If you have a physical gift card, these can be redeemed in the majority of our restaurants. They cannot be used at the following restaurants: King's Cross Station, Euston Station, Cheshire Oaks, Eurotunnel, Strensham, Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester Services, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beaconsfield and Cobham.

We recommend you register gift cards online with your details. In doing so, if lost, stolen, or damaged we may be able to find it on our system and send a replacement e-gift card. You can register your gift card here.

Physical gift card balances can be checked here.

Gift cards can be redeemed in full or used as part payment. Gift cards cannot be exchanged for cash. No change or refund will be given but remaining balances will stay on the card for future redemption. Gift cards will expire 12 months from date of purchase. Any remaining balance will be deducted on expiry.

We reserve the right to amend gift card terms and conditions from time to time when considered necessary.

25% off for Students only

This offer is valid in selected restaurants only: LEON Oxford, LEON Euston Road (not inside the station), LEON Manchester Piccadilly, LEON Birmingham New Street Station, LEON Brighton, LEON Chancery Lane, LEON Kingsway and LEON Brunswick. Valid until 31.01.2023.

25% off for students can be redeemed via LEON Club app, via our online ordering link: leon.co/smartorder or at the Kiosk. Discount can’t be applied at the till. To redeem, type code STUDENTLOVE at the checkout in the ‘Discount Code’ box.

No extensions or replacements can be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer cannot be applied on LEON Kids' meals (Kids' Breakfast menu and Kids' Pick & Mix lunch options).

When collecting your order, you will be asked to present your student ID by a member of the team. ID must be valid and in date.

LEON on Student Beans

Offer is valid for 15% off discount with a minimum spend of £6. Available 7 days a week, on breakfast and all-day menu. Offer is not available in selected restaurants (Asda House, Airports, Motorway Services and Rail Stations with the exception of London Bridge, are excluded) or on third party websites such as Uber Eats, Deliveroo and Just Eat.

To redeem. Place your order on LEON Club app or LEON Kiosk, add your order to the basket with minimum spend of £6, and enter your unique code generated on Student Beans app at the checkout in the 'Discount' box. No replacements or extensions can be given. Offer cannot be used in conjunction with any other discount or LEON Meal Deals. Available only for students ordering and paying for the order. Not available to redeem at the till.

£20 feedback offer code

Survey will close and codes will be send on Friday, 05.08. To redeem £20 off, place your order via LEON Club app, add any items to your order and enter code FEEDBACK20 at the checkout. Offer valid only on LEON Club, in selected restaurants (Airports, Motorway Services and Rail Stations with the exception of London Bridge, are excluded) . Strictly one use per guest- you'll be asked for a phone verification. Full value needs to be redeemed at one transaction. No replacements or extensions can be given. Code cannot be used in conjunction with any other discount. Code only available to guests who completed LEON survey. Sharing a code or feedback form is strictly forbidden and shared entries won't be accepted. Code valid until 12.08.2022.

Moorgate offers- LEON Club app

Moorgate 30% off , window + A-frame - MOORGATE30

To redeem 30% off your order, download the LEON Club app (available on App Store and Google Play), place your order, and enter code MOORGATE30 at the checkout. You’ll be asked for mobile verification of your account. You can use this offer only via LEON Club app and in LEON Moorgate only. No replacement or extensions can be given. Offer cannot be used in conjunction with any other discount or LEON Meal Deals. Expires on the 31.12.2022. Strictly one code per customer.

Promotional Codes

Please note that any promotional code that is sent to you, is only meant for the recipient, and must not be shared. It is against our terms to share these codes.

Online/App ordering (Smart Order)

Online or LEON Club App Ordering (Smart Order)

Smart Order is our Click & Collect service, which you can order from here. You can pre-order ahead for any given day from the restaurants listed.

Please note that all orders must be collected within 20 minutes of your stated collection time. You can amend or cancel an order up to the point where our team start working on them. For some types of orders that is immediately as the order was placed. For scheduled orders, that is a certain amount of time before the collection time. For that reason, we can not offer refunds and cancellations for all orders.

Please get in touch with our Guest Happiness team if you would like to discuss an order.

Loyalty Points

You can earn points when you checkout through Smart Order. For every £1 spent you'll earn 100 points. After 3000 points, you can choose anything from the menu to redeem points against (we recommend using these for a main meal for the best value).

We will update these T&C's if any seasonal items are not included. Please note you can only accrue points on full-price transactions. No points are accrued for transactions containing a promotion or discount code.

You can only earn and spend your loyalty points through online/app ordering or kiosk screens. No points can be added from other LEON transactions, for example at the till, or through a delivery partner. Not all LEON restaurants take part in the loyalty scheme.

Discounts

From time to time we might offer you a discount code to use on Smart Order. As with orders placed at our kiosks or tills, discount codes do not work in conjunction with any other promotions, discounts or Meal Deals.

LEON reserves the right to amend or cancel discount codes or promotions at any time.

LEON Club App and Loyalty Points

Why can't I find the LEON Club app on the app store?

Make sure you are searching for 'LEON Club'

How do I use my discount code?

Enter your discount code in the 'DISCOUNT CODE' box at checkout. You will only be able to apply one discount to your basket. If you are using the FREEFRIES promo, please note that it can only be used once for each Smart Order account.

How do I use my loyalty points to checkout? If you have at least 3000 points, just tick 'Pay using Points' box at the bottom of the checkout page. One item in your order will automatically be 100% discounted (choose the most expensive item first to get the best value). You can then pay as usual for the remainder of the order.

What can I get with 3000 points?

You can get any item on our menu for free. You need to spend £30 at LEON to earn 3,000 points (to avoid any optimistic confusion - 3,000 points does not entitle you to £30 of free LEON!).

We recommend using the points for a main dish, to get the best value for money.

You lucky things. We've now included meal deals for you to redeem your 3000 points against.

Are any dishes exempt from redeeming loyalty points against?

GFC 10 piece (dish) and also GFC 10 piece (meal deal) is not eligible.

How does the loyalty scheme work?

You earn 100 points for every £1 you spend. When you hit 3000 points, you will unlock the ability to get any item on the menu for free.

How can I use loyalty / login to the kiosk?

Cannot be used on ordering kiosks in Leeds Station, Cobham Services or Beaconsfield Services, and the following restaurants do not take part in the loyalty scheme: Strensham, Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester Services, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services

1. Login/signup to the app on your mobile and go to the ‘Rewards’ section to find your unique code
2. Choose your meal on the ordering kiosk and then select the ‘Enter your code’ button on the basket page
3. Enter your unique code in to the Kiosk
4. Continue to checkout
5. Select ‘Use points’ (if you already have the 3000 points required and want to use them to get a free item).
6. Place order (you will earn points on the amount you pay after discounts)

How do I go back to the list of restaurants?

Click the LEON logo in the top left hand corner of the screen

How do I see my rewards page?

Tap on the loyalty points totaliser in the middle of the banner at the top of the screen

How do I collect my order from the restaurant?

(Digital LEONs) Your order number will appear on our digital collection screen. When it appears on the 'Ready to Collect' column, a member of our team will call your name or your number. Listen out.

(Traditional LEONs) Please head to the 'Collect Here' counter where you will see LEON Club signage for your VIP pick-up area. If our team haven't spotted you, give them a quick show of your order number and they'll have your food ready.

Can I use my web Smart Order account on the app?

Absolutely. Please log in using the same email address and password that you use on your web browser. That means that your loyalty points will be there on the app when you log in.

Marketing Consent

You won't get our lovely emails with the rewards if you've opted out of marketing.

Smart Order vouchers valid ONLY at - LEON Southbank & LEON Battersea

SMART ORDER VOUCHERS:

  • FREE COFFEE

To redeem your free coffee, go to (https://leon.vmos.io/) Place your order and enter promo code at the checkout: TRYMECOFFEE. Offer valid from 25.10.2022 until 10.11.2022 only for LEON Battersea and LEON Southbank Place. No extensions or replacements will be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Strictly one code per customer.

  • FREEFRIES

To redeem your free fries, go to (https://leon.vmos.io/). Place your order and enter promo code at the checkout: TRYMEFRIES. Offer valid from 25.10.2022 until 10.11.2022 only for LEON Battersea and LEON Southbank Place. No extensions or replacements will be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Strictly one code per customer.

  • 30% OFF ANY BURGER

To redeem your discount, go to (http://leon.vmos.io/. Place your order and enter promo code at the checkout: TRYMEBURGER. Offer valid from 25.10.2022 until 10.11.2022 only at LEON Battersea and LEON Suthbank Place . No extensions or replacements will be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Strictly one code per customer.

  • 30% OFF ANY SMOOTHIE

To redeem your discount, go to (https://leon.vmos.io/). Place your order and enter promo code at the checkout: TRYMESMOOTHIE. Offer valid from 25.10.2022 until 10.11.2022 only for LEON Battersea and LEON Southbank Place . No extensions or replacements will be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Strictly one code per customer.

Meal Deals (participating restaurants only)

Meal deals are only available in selected restaurants and we may change our meal deal offers from time to time. Some exclusions may apply and no other discount can be used in conjunction with any meal deal.

Digital Meal Vouchers

From time to time we might send you a meal voucher - as a thank you, by way of apology, or just because we feel like it.

These vouchers are sent by email and can be used at any LEON in the UK and are valid for 1 year. No extensions can be given. The vouchers entitle you to a breakfast item OR main dish OR side dish OR cake - this will be specified on the voucher along with a drink. Each voucher can only be used once and exclusions may apply.

To use your voucher, press ‘Tap to Activate.’ Make sure you are at the till and have placed your order before pressing, as this will begin counting down from 30 seconds.

Sorry, screenshots will not be accepted. This offer isn't valid with any other promotions or discounts, and has no cash value. These vouchers cannot be used on Smart Order or at our Kiosk touchscreens in selected locations.

Student Discount

Student 15% off

15% off for students can be redeemed at the till with our team or via App/Online/Kiosk, using the unique code (ask our team).

No extensions or replacements can be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer cannot be applied on LEON Kids' meals (Kids' Breakfast menu and Kids' Pick & Mix lunch options)

You will be asked to present your student ID which must be valid and in date, by a member of the team.

Emergency Services Discount

Emergency Services 15% off

15% off for emergency services can be redeemed at the till or via App/Online/Kiosk, using unique code (ask our team).

No extensions or replacements can be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer cannot be applied on LEON Kids' meals (Kids' Breakfast menu and Kids' Pick & Mix lunch options).

You will be asked to present your official emergency services ID by a member of the team.

Loyalty Cards

We no longer accept or issue our loyalty stamp cards.

Joining the Club

We're so glad you're a part of the LEON Club. As a thank you, when you join the Club we'll send you a 30% off voucher to use on your next order. This voucher is valid for 30 days from the date you join the Club and receive your welcome email. You must be 18 and over.

Your welcome email will contain a unique discount code. This can be used in any of our restaurants available on Smart Order, our online click & collect platform. To redeem, enter your unique discount code at checkout and 30% will be subtracted from your total bill. The maximum discount that can be applied to any transaction using your discount code is £10.

If you visit a LEON Restaurant that does not have online ordering yet, please show your voucher at the counter and the team will process your discount through the till (this will not work with any other discount or meal deal). Restaurants that are not part of the above are:

Strensham, Norton Canes, Northampton, Rownhams, Clacket East, Clacket West, Watford Gap, Chester Services, Liverpool Street Station, Paddington Station, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beaconsfield and Cobham.

This voucher cannot be used at LEON Asda House or George House.

This offer cannot be used in conjunction with any meal deals, e.g. the Breakfast Meal Deal, or any other discounts, such as our student discount.

This is a one-time voucher and is strictly limited to one voucher per customer. Our team retain the right to refuse service if multiple vouchers have been created on different email addresses.

LEON Coffee Kiosk Voucher

This flyer will give you 50% off your next coffee. Offer only redeemable at EG owned petrol forecourts which have a LEON Self Serve Coffee Kiosk. Flyer must be handed over at the till at payment. Each flyer can only be used once. Valid til 24th July 2022.

Fuel promo

Offer (£3off when you buy 30 litres of fuel or more) can be redeemed only at LEON Holtspur.

Show your fuel receipt at the payment counter or at LEON counter. T’s & C’s apply.
Place your order and enter promo code at the checkout: LEONFUEL. Offer valid from 23.02.2022 onwards. We reserve the right to end a promotion at any time.
No extensions or replacements will be given. The offer is strictly £3off the full bill. Strictly one code per customer, per transaction.

LEON x SMASH

Go to https://leon.vmos.io/store/store-selection and select participating restaurant. Place your order and enter unique SMASH promo code at the checkout to redeem 20% off selected dishes. Discount is only available via Smart Order (Click and Collect service). No extensions or replacements will be given. Offer cannot be used in conjunction with any other discount or a LEON Meal Deal. Offer valid only on selected menu items (as per SMASH app). Maximum discount value:£10. Participating restaurants :

  • Bankside
  • Birmingham New Street
  • Borough
  • Brent Cross Shopping Centre
  • Broadwick Street
  • Brighton
  • Brunswick Centre
  • Carnaby Street
  • Canary Wharf (Cabot Place)
  • Canary Wharf (Jubilee Place)
  • Cannon Street
  • Cheapside
  • Chancery Lane
  • Eastcastle Street
  • Farringdon
  • Gildersome (Drive-Thru) *different menu
  • Hammersmith
  • Horseferry
  • Kingsway
  • Kensington Arcade
  • London Bridge Station
  • Ludgate Circus
  • Manchester Piccadilly
  • Moorgate
  • More London Place
  • Notting Hill Gate
  • Oxford
  • Pancras Square
  • Regent Street
  • Richmond
  • Shaftesbury Avenue
  • Shepherds Bush
  • South Kensington
  • Spitalfields
  • Strand
  • Tottenham Court Road (Warren Street)
  • Tottenham Court Walk (Oxford Street)
  • Wimbledon
  • Victoria Place Shopping Centre
  • Victoria Street

LEON x Too Good To Go Magic Bag

To redeem the voucher, follow the steps below:

Step 1) Download the Too Good To Go app on your phone

Step 2) Create a user profile

Step 3) Redeem your voucher by clicking ‘More …’

Step 4) Click ‘Payment Methods’

Step 5) Click ‘My Vouchers’

Step 5) Click ‘Add Voucher’

Step 6) Enter LEONTGTG30 to add the voucher to your account

Step 7) Reserve a LEON magic bag and collect it when it becomes available!

Offer is valid in selected LEON restaurants (see list below), until 31.03.2022 and limited to 1500 redemptions. Offer is available to new Too Good To Go customers only. No extensions or replacements will be given.

  • LEON Regent Street
  • LEON Oxford
  • LEON Ludgate Circus
  • LEON Horseferry Road
  • LEON Tottenham Court Walk
  • LEON Brighton
  • LEON Chancery Lane
  • LEON Bankside
  • LEON South Kensington
  • LEON Hammersmith
  • LEON Spitalfields
  • LEON Manchester Piccadilly
  • LEON Southwark
  • LEON Carnaby Street
  • LEON Moorgate
  • LEON London Bridge Station
  • LEON Victoria Street
  • LEON Brunswick Centre
  • LEON Birmingham New Street
  • LEON Broadwick Street
  • LEON Wimbledon
  • LEON Eastcastle Street
  • LEON Cheapside
  • LEON Jubilee Place
  • LEON Tottenham Court Road
  • LEON Shaftesbury Avenue
  • LEON St Pancras Square
  • LEON Victoria Place
  • LEON Richmond
  • LEON Shepherd’s Bush
  • LEON The Strand
  • LEON Kingsway
  • LEON Brent Cross
  • LEON More London Place
  • LEON Notting Hill
  • LEON Kensington Arcade
  • LEON Canary Wharf
  • LEON Cannon Street

Acceptance of Terms

Your access to and use of http://leon.co (Website) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

Changes to website

We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Leon shall not be liable to you for any such change or removal. We have the right to change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Links to third party websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and Leon accepts no responsibility for any part of these websites or associated companies. you agree that you will not arrange for any third party website to be connected to any part of the Website by way of hyperlink or otherwise without our prior written consent.

Access to website

We want you to be able to access our website whenever you’d like, by as many methods of internet connection as possible and we will try and make sure you can; however, we can’t be liable to you if for any reason the Website is unavailable at any time or for any period. The website may be suspended temporarily or permanently, and without notice in the case of system or server failure, maintenance or repair for reasons beyond our control.

Your information

Other than your personally identifiable information, which is covered under our privacy policy, any material you transmit or post to the Website, where possible, shall be considered non-confidential and non-proprietary. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied in the posting or upload for any and all our commercial or non-commercial purposes.


Intellectual Property

Any graphics, artwork, information, audio and video are copyrighted by us or an affiliate of ours. This means that you can use the images from this Website for your own personal use, but you may not use any other elements of the Website, including the images, on your own website or in any other public or commercial manner. If you want to do this, you must get our prior written consent. Any unauthorised use may give rise to a claim for damages and/or be a criminal offence. All graphics, photographs, text, artwork, logos, trademarks, visual interface, user interface and any computer code (collectively Material), including but not limited to the design, layout, look and appearance of such Material, contained on this Website is owned by us or an affiliate entity of ours and is protected by copyright, patent and trademark laws, and various other intellectual property rights. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. We’re generous, so just ask.

Visitor Conduct

We know you won’t be mean, but in keeping with the character of the Website, you are prohibited from posting or transmitting to or from the Website any material that is

  • Threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminator, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  • For which you have not obtained all necessary approvals
  • Technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software or harmful data)

Disclaimer

While every care is taken with the information on the Website, we do not accept responsibility for any errors or omissions on the Website. We may make changes to the Material on the Website. The Material on the Website may be out of date, and we make no commitment to update such Material. The Material on the Website is provided as it is, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Website on the basis that we exclude all representations, warranties, conditions and other terms.

Liability

You agree that you use the Website entirely at your own risk and we accept no responsibility whatsoever, and hereby exclude to the fullest extent permissible by law, liability for any loss or damage which may be caused to you, your computer equipment or to any third party by using the Website, save to the extent that any person suffers death or personal injury as a result of our negligence. We are not responsible for any loss or damage caused by the temporary interruption of this site due to faults or circumstances outside our control.

Jurisdiction

Our Terms and Conditions are governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

Feedback Survey - Monthly Prize Draw

Each calendar month, one guest's email address will be chosen at random to have lunch for two people at any LEON in the UK.

You will be contacted on the email you leave in your feedback form, so please make sure it's correct with no typos.

Multiple entries will not be accepted.

The digital gift voucher can be used in any LEON in the UK, it cannot be resold or exchanged for monetary value. How the voucher can be redeemed will be detailed in our email to you. It will be valid for up to 1 year and no extensions will be given.

Order can be up to the value of £20. Manager discretion applies.

This prize draw may be withdrawn by LEON at any time.

Shepherd's Bush LEON Club App

To redeem 30% off your order, download the LEON Club app (available on App Store and Google Play), place your order, and enter code MOORGATE30 at the checkout. You’ll be asked for mobile verification of your account. You can use this offer only via LEON Club app and in LEON Moorgate only. No replacement or extensions can be given. Offer cannot be used in conjunction with any other discount or LEON Meal Deals. Expires on the 31.12.2022. Strictly one code per customer.


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