THE SMALL PRINT

Read about our terms and conditions

Apparently if we were to have read every Term and Condition we've ever accepted, we would have spent 7 years of our lives reading. We know most of you won't read this, so please trust us that we're not doing anything dodgy with your details, or your cookies, but for those of you who want the particulars, here you are.

If you have any questions about our terms and conditions, or any part of our website please let us know at privacy@leon.co

Smart Order

Smart Order

Smart Order is our Click & Collect service, which you can order from here. You can pre-order ahead for any given day from the restaurants listed. Please note that all orders must be collected within 20 minutes of your stated collection time. You can amend or cancel an order up to the point where our team start working on them. For some types of orders that is immediately as the order was placed. For scheduled orders, that is a certain amount of time before the collection time. For that reason, we can not offer refunds and cancellations for all orders. Please get in touch with our Guest Happiness team if you would like to discuss an order.

Getting a free coffee using Smart Order

We're offering first-time customers to our Smart Order a free coffee when they sign up using code GIMMECOFFEE.

In order to redeem your code and claim your free coffee:

1. Go to leon.co/smartorder.

2. Select your local LEON from the list and when you'd like to collect your order.

3. Add whatever you'd like to your basket, including your brew of choice, and head to the checkout.

4. Add the code GIMMECOFFEE at checkout and enjoy a free coffee on us.

Important bits:

This offer is for new customers only and is limited to one per person. This offer is not valid in conjunction with any other promotion and has no cash value. No purchase necessary. Available while stocks last.

Loyalty

You can earn points when you checkout through Smart Order. For every £1 spent you'll earn 1 point. After 20 points we'll load a free coffee onto your account. Please note you can only accrue points on full-price transactions. No points are accrued for transactions containing a promotion or discount code. Your free coffee must be redeemed via Smart Order.

Discounts

From time to time we might offer you a discount code to use on Smart Order. As with orders placed at our kiosks or tills, discount codes do not work in conjunction with any other promotions, discounts or Meal Deals.

LEON reserves the right to amend or cancel discount codes or promotions at any time.

Coffee Subscription

Last updated 7th May 2021.

How to purchase

The Coffee Subscription offer can be purchased for £15 a month here. When you purchase your subscription we will send you a confirmation email to your preferred email address. Please do check your Junk/Spam folder.

When you next log in to Smart Order, use the email address you purchased the subscription with and at the checkout your subscription will be applied automatically, providing you have an active subscription.

Your subscription will be valid for the month from date of purchase, and will auto-renew.. You can cancel your subscription at any time and this will stop it auto-renewing. You will still be charged for the month. You can manage your subscriptions at the 'Manage my Subscription' button here.

There is a total redemption limit of 75 coffees across the 30 day offer period.

There is a cap of one coffee order per transaction every 15 minutes. This is to allow us to manage queues - we want you to get as much coffee as you want, but can't make all 75 in one go without disrupting other guests' experience.

This offer can only be used via purchases on Smart Order, our click & collect platform. You can place your order for immediate collection or at any 5-minute interval throughout the day of order. It does not work at kiosks or tills in a LEON restaurant.

What you can use it for

Your coffee subscription can be used to get any LEON coffee for free, regardless of size or choice of milk. It works for our full range of coffees, teas and hot chocolate. It cannot be used in conjunction with any other LEON deals and offers, for example the Breakfast Meal deal. It also cannot be used for delivery orders.

Where can I use my coffee subscription?

This offer is available at participating restaurants. It is not available in Strensham, Norton Canes, Northampton, Rownhams, Clackets East, Clackets West, Euston, Kings Cross, Stansted, Eurotunnel, Heathrow T2, Cheshire Oaks, Liverpool Street, Paddington, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beconsfield, Cobham.

By purchasing this offer, you agree to these terms and conditions.

Vegan Subscription

The Vegan subscription can be purchased for £6 via www.leon.co/vegan-subscription and can then be used to order any vegan menu item including drinks at any LEON restaurant via Smart Order.

The subscription can be used for any vegan product, but it cannot be used in conjunction with any other LEON deals and offers, for example the Breakfast Meal deal. It also cannot be used for delivery orders.

Your subscription will be valid for us for 30 days from the date of purchase.

There is a total transaction limit of £30. This offer can only be used via purchases on Smart Order, not at kiosks or tills in a LEON restaurant.

When you purchase your subscription we will send you a confirmation email to your preferred email address. Please do check your Junk/Spam folder.

When you next log in to Smart Order, use the email address you purchased the subscription with and at the checkout your subscription will be applied automatically, providing you have an active subscription.

In the event of a National lockdown we are aware that some of you might not be able to use your subscription as you intended. That’s why if you bought your subscription more than 15 days ago, we will give you a 50% refund, if requested. If bought less than 15 days ago, a full refund will be given.

This offer is available at participating restaurants. It is not available in Strensham, Norton Canes, Northampton, Rownhams, Clackets East, Clackets West, Euston, Kings Cross, Stansted, Eurotunnel, Heathrow T2, Cheshire Oaks, Liverpool Street, Paddington, Victoria Station (Concourse Level), Leeds Skelton Lake Services, Leeds Station, Beconsfield, Cobham.

This subscription is auto-renewing. You can manage your subscription via the ‘Manage my subscription’ link on the webpage www.leon.co/vegan-subscription.

By purchasing this offer, you agree to these terms and conditions.

Joining the Club

We're so glad you're a part of the LEON Club. As a thank you, when you join the Club we'll send you a 30% off voucher to use on your next order. This voucher is valid for 30 days from the date you join the Club and receive your welcome email.

Your welcome email will contain a unique discount code. This can be used in any of our restaurants available on Smart Order, our online click & collect platform. To redeem, enter your unique discount code at checkout and 30% will be subtracted from your total bill. The maximum discount that can be applied to any transaction using your discount code is £10.

If you visit a LEON Restaurant that does not have Smart Order yet, please show your voucher at the counter and the team will process your discount through the till. You can see all of the restaurants on Smart Order by checking here.

This offer cannot be used in conjunction with any meal deals, e.g. the Breakfast Meal Deal, or any other discounts, such as our student discount.

This is a one-time voucher and is strictly limited to one voucher per customer. Our team retain the right to refuse service if multiple vouchers have been created on different email addresses.

Gift Cards

Gift Cards

Digital gift cards can be redeemed via Smart Order at all LEON UK Restaurants that are listed at leon.co/smartorder.

We recommend you register gift cards online with your details. In doing so, if lost, stolen, or damaged we may be able to find it on our system and send a replacement e-gift card. You can register your gift card by following the registration link in your gift card confirmation email.

If you purchase a physical gift card this will be mailed to you via First Class post. This can be redeemed in the majority of our restaurants but please check in advance. Gift cards do not work at our motorway service restaurants, airports and at some train stations.

Gift cards can be redeemed in full or used as part payment.

Gift cards cannot be exchanged for cash. No change or refund will be given but remaining balances will stay on the card for future redemption. Gift cards will expire 12 months from date of purchase. Any remaining balance will be deducted on expiry.

Digital gift card balances can be checked online here. If you have a physical gift card and would like to know your balance, please contact our Guest Happiness team, email below.

We reserve the right to amend gift card terms and conditions from time to time when considered necessary.

If you have any questions please contact us at guesthappiness@leon.co

Digital Meal Vouchers

From time to time we might send you a meal voucher - as a thank you, by way of apology, or just because we feel like it.

These vouchers are sent by email and can be used at any LEON in the UK and are valid for 1 year. No extensions can be given. The vouchers entitle you to a breakfast item OR main dish OR side dish OR cake - this will be specified on the voucher along with a regular sized drink. Each voucher can only be used once.

To use your voucher, press ‘Tap to Activate.’ Make sure you are at the till and have placed your order before pressing, as this will begin counting down from 30 seconds.

Sorry, screenshots will not be accepted. This offer isn't valid with any other promotions or discounts, and has no cash value. These vouchers cannot be used on Smart Order or at our Kiosk touchscreens in selected locations.

Due to the pandemic some of our restaurants have had to temporarily close, we’re aware that some vouchers may not have been redeemed. If this is the case please contact our Guest Happiness Team (guesthappiness@leon.co) where they can provide you with a replacement voucher.

Acceptance of Terms

Your access to and use of http://leon.co (Website) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

Intellectual Property

Any graphics, artwork, information, audio and video are copyrighted by us or an affiliate of ours. This means that you can use the images from this Website for your own personal use, but you may not use any other elements of the Website, including the images, on your own website or in any other public or commercial manner. If you want to do this, you must get our prior written consent. Any unauthorised use may give rise to a claim for damages and/or be a criminal offence. All graphics, photographs, text, artwork, logos, trademarks, visual interface, user interface and any computer code (collectively Material), including but not limited to the design, layout, look and appearance of such Material, contained on this Website is owned by us or an affiliate entity of ours and is protected by copyright, patent and trademark laws, and various other intellectual property rights. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. We’re generous, so just ask.

Changes to website

We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Leon shall not be liable to you for any such change or removal. We have the right to change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Links to third party websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and Leon accepts no responsibility for any part of these websites or associated companies. you agree that you will not arrange for any third party website to be connected to any part of the Website by way of hyperlink or otherwise without our prior written consent.

Access to website

We want you to be able to access our website whenever you’d like, by as many methods of internet connection as possible and we will try and make sure you can; however, we can’t be liable to you if for any reason the Website is unavailable at any time or for any period. The website may be suspended temporarily or permanently, and without notice in the case of system or server failure, maintenance or repair for reasons beyond our control.

Your information

Other than your personally identifiable information, which is covered under our privacy policy, any material you transmit or post to the Website, where possible, shall be considered non-confidential and non-proprietary. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied in the posting or upload for any and all our commercial or non-commercial purposes.


Visitor Conduct

We know you won’t be mean, but in keeping with the character of the Website, you are prohibited from posting or transmitting to or from the Website any material that is

  • Threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminator, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  • For which you have not obtained all necessary approvals
  • Technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software or harmful data)

Disclaimer

While every care is taken with the information on the Website, we do not accept responsibility for any errors or omissions on the Website. We may make changes to the Material on the Website. The Material on the Website may be out of date, and we make no commitment to update such Material. The Material on the Website is provided as it is, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Website on the basis that we exclude all representations, warranties, conditions and other terms.

Liability

You agree that you use the Website entirely at your own risk and we accept no responsibility whatsoever, and hereby exclude to the fullest extent permissible by law, liability for any loss or damage which may be caused to you, your computer equipment or to any third party by using the Website, save to the extent that any person suffers death or personal injury as a result of our negligence. We are not responsible for any loss or damage caused by the temporary interruption of this site due to faults or circumstances outside our control.

Jurisdiction

Our Terms and Conditions are governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.


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