Covid-19: What we're doing to keep our restaurants safe

Last updated 4th November 2020

Safety has always been our number one priority. Making sure that our restaurants are safe, comfortable spaces for our teams to work and our guests to order and dine is the most important work that we do.

In the last few months we have closely followed government advice and will continue to do so as lockdown measures ease.

Below is a summary of the actions we are taking. We will keep this list up to date as any further changes are made.

Restaurants open for takeaway and delivery

Our restaurants are open for takeaway and delivery, and some also have seating areas available for guests to dine in.

Track & Trace

Our restaurants have the NHS Track & Trace QR code at all entrances and at the screens on our counters. These should be used for any guests choosing to dine in with us.

We have a back-up Track & Trace solution at our seating areas for anyone who does not have the NHS app installed. These work by scanning a QR code and registering your details via a web browser.

Contact-free ways to order

We have introduced digital ordering with contact-free collection in our restaurants for any guests who feel more comfortable ordering this way. You can do so here.

We have also introduced digital kiosks in some restaurants and provided sanitiser to wipe the screens between use.

You can also order LEON on Delivery.

Hand sanitising units in restaurant

Free-to-use hand sanitiser stations are available to use in all our restaurants.

Enhanced Cleaning

We are paying even more attention to keeping our restaurants clean and safe. Our team members are washing their hands every 15 minutes, applying hand sanitiser, and adhering to strict cleaning rotas.

Counter screens

We have introduced perspex screens at our tills.

Reduced team members numbers in the kitchen and at the counter

We have reduced the number of team members working in our kitchens to ensure they can work 2m apart.

New menu

Our menu has adapted so it can be safely prepared by fewer team members in our kitchens. It is slightly smaller but still contains our LEON favourites, as well as new dishes launching every few months.

Removed reusable cup usage

We have temporarily stopped serving drinks in reusable cups. We are looking at ways we can safely reintroduce this and hope to do so as soon as possible.

Wellbeing checks

We are checking in with our team members before every shift to make sure they feel fit and well.

Face coverings

From 24th July it is now mandatory to wear a face covering when you visit LEON. If you choose to dine in you can remove your face covering once you’re seated at a table.⁠

Our team members will be practising similar safety measures. All our kitchen team members and any team member who steps out from behind the counter screen will be wearing a mask. Team members serving you from behind the counter screen can wear a mask if they wish to do so.⁠

Please help us by following these guidelines. Whilst we cannot enforce this policy, it is, collectively, all of our responsibility to keep each other safe.⁠

Social distancing signage

Every restaurant has social distancing signage and floor markers to help guests navigate our new-look safety environment.


All of our teams have been re-trained in the importance of safety and hygiene and we continue to train as new government advice is issued.

Non-essential equipment removed

We have removed all non-essential equipment from our restaurants to create more space.

Queuing management

We are managing queues in restaurants to maintain safe distancing.

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